Question 1

Does SociBooks handle actual payment collection (like a payment gateway)?

Accepted Answer

Society Books is an accounting and transparency platform, not a payment processor. Members make payments through their existing bank transfers or UPI and then record them in the app (or the committee records it on their behalf).

Question 2

What happens if a member is not comfortable using an app?

Accepted Answer

The committee can record payments on behalf of any member from the committee dashboard. Members only need the app if they want to check their own SOA or account balance.

Question 3

Can we migrate our existing Excel/Tally data into SociBooks?

Accepted Answer

Yes. Society Books supports bulk import of member data via CSV. For existing transaction history, our onboarding team can help you load an opening balance per member. Contact support@socibooks.com for migration assistance.

Question 4

Is our financial data secure? Who can see what?

Accepted Answer

Data is strictly tenant-isolated — members can only see their own account, while committee members have full association-level visibility. All data is encrypted at rest and in transit.

Question 5

We have owners, tenants, and shop members. How does SociBooks handle different member types?

Accepted Answer

Society Books supports owner, tenant, family member, trader, and trustee roles per unit or membership. You can configure whether dues liability lies with the owner or the current occupant, and set different contribution amounts per member category.

Question 6

What if our association has multiple blocks or towers?

Accepted Answer

Flat numbering in SociBooks supports any format — "A-101", "Tower 2 / 305", "B Block 204", etc. The system handles multiple blocks naturally within a single association.

Question 7

Can we generate reports for our annual general body meeting (AGM)?

Accepted Answer

Absolutely. With a few clicks you can generate income-expense summaries, balance sheets, account-wise breakdowns, and arrears lists — all pre-formatted for AGM presentation.

Question 8

How is Society Books Transparent Accounting different from a generic tool like Tally?

Accepted Answer

Tally requires an accountant to operate and gives members no visibility. Society Books Transparent Accounting is purpose-built for associations — every member can log in and check their own account without any accountant involvement, whether you run a housing society, trade body, NGO, or trust.

Everything you want to know

Everything you want to know

Give your society the transparent accounting books it deserves